At WhyLabs, we’re on a mission to build an interface between AI applications and human operators. WhyLabs started at the Allen Institute for AI (AI2), a fundamental research institute as an Observability Platform for making AI robust and reliable. From deploying in some of the world’s largest and most sophisticated tech organizations, to empowering individual data scientists and AI practitioners — we’ve seen firsthand how our tools for model and data health democratize and accelerate AI in the real world.

Success at WhyLabs relies on combining outstanding engineers and product designers, with best-in-class technologies to build a product that’s loved by both customers and open source users. Our team is responsible for scaling data pipelines, developing elegant and intuitive interfaces, employing state-of-the-art ML modeling techniques, and leveraging best practices for seamless deployment.

Why work with us?

This is a rare opportunity to be part of something unique, where your contributions will make a huge impact to both WhyLabs customers and the entire company. At WhyLabs, defining the AI Observability category with a SaaS product in the white hot MLOps space. Every person who joins the team is jumping onto a rocket ship, and will play a huge part in helping us get to the destination. What’s more, you’ll be working with a talented team who have a track record of building successful products at companies like Cloudflare, Lyft, Stripe, Amazon, and Microsoft. We’re solving technical and complex problems, and we’re doing it at scale.

The opportunity

We’re looking for a passionate Senior Product Designer who thrives on the challenge of building technical tools and scalable systems with precision. You’ll define the product experience that data scientists and engineers use to operate their AI systems reliably and responsibly. From real-time dashboards, new data visualizations, alerting and notification systems, to platform features and the design language that unites the experience; your work will help make it easy for users to understand and act on the data they observe in the system.

As a full stack designer embedded with the frontend team you’ll collaborate closely with both the data science and backend teams. You’ll help define requirements and drive all stages of the product design process for the features you work on. You’ll be an advocate for the best possible user experience and follow a well-defined human centered design process that includes research and discovery, idea generation, visual and interaction design, prototyping, and engineering hand-off. You’ll have a big say in the evolution of our design system as we enter the next phase of growth. More importantly, you’ll get to write your own adventure – and play to your strengths.

Your day-to-day:

• Work closely with the leadership team, engineers, and data scientists to understand how our customers use WhyLabs and what they need to succeed
• See your design work through from start to finish: turn insights from user research into ideas, sketch and prototype to bring them to life, and ship products and features that improve WhyLabs
• Be the expert in your product area working closely with the frontend team, so you can all do your best work together
• Communicate your design work and the support for your design decisions across the company

Requirements:

• You have 6+ years of experience in digital product design, with at least 3 years working closely with engineers in an agile environment to build enterprise software, SaaS, or analytics tools
• You have an online portfolio (or work samples) featuring data-centric design projects
• You are an excellent visual and written communicator, and can communicate support for your design decisions
• You understand systems thinking and component-based design patterns
• You’re comfortable giving and receiving feedback
• Your typography, interaction design, and visual design skills are top-notch
• You understand how to make your designs accessible and the importance of inclusive design
• You know when to deliver either low, medium, or high fidelity designs
• You have experience with Figma and other popular design and prototyping tools (e.g. Sketch, InVision, Principle, Framer)
• You want to work in a rapidly changing, high-growth startup environment
• You are comfortable owning the end-to-end design process, describing your vision, determining success, and clarifying ambiguity

Preferred requirements:

• You have experience designing data visualizations, and/or experience working with popular libraries D3, Plotly, Matplotlib, Bokeh, Seaborn, Vega/Altair, etc.
• You have a degree in design, human-computer interaction (HCI), or equivalent professional experience
• You have experience driving generative and evaluative research activities end-to-end
• You have experience designing products for machine learning systems (MLUX), and are familiar with the process build and operate machine learning models
• You have an interest and/or experience working with statistics
• You can prototype HTML, CSS, or React/Javascript

Be your best at WhyLabs

At WhyLabs, we have our eyes set on an ambitious goal: to build the interface between humans and AI applications. As teams across industries adopt AI, WhyLabs enables them to operate with certainty by streamlining model monitoring, preventing costly model failures, and facilitating cross-functional collaboration. We realize people do not fit into neat boxes. At WhyLabs, we actively work to create an environment that values end-to-end ownership, diverse forms of impact, and opportunities for personal growth. We cannot complete our mission without building a diverse and inclusive team. Learn more about us at www.whylabs.ai.

At WhyLabs, you’ll be supported by an amazing team and an amazing set of benefits. We offer comprehensive medical, dental, and vision plans for employees and their families. You’ll enjoy four weeks of vacation each year and our matching 401k program lets employees plan for their future. Learn more about these benefits and more — like our workstation setup allowance — on our Careers page.

WhyLabs is proud to be an Equal Employment Opportunity employer and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. WhyLabs embraces diversity and provides equal employment opportunities to all employees and applicants for employment. WhyLabs prohibits discrimination and harassment of any type on the basis of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local law. All employment is decided on the basis of qualifications, performance, merit, and business need.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

This role is US-based in Seattle, with the option to work remotely.